Loki | Support | Overview

Loki Software, Inc.

Overview

If you've found a bug in one of our products, we'd like to know so we can squash it mercilessly. Just let us know using our bug report and support form.

General support

For general support and troubleshooting questions, see the product and technical support FAQs. Please be sure to apply the latest patch for your software before requesting technical support.

Civilization: Call to Power	Updates and Patches Frequently Asked Questions Tips and Tricks
Descent3	Updates and Patches Manual Correction Frequently Asked Questions
Eric's Ultimate Solitaire	Updates and Patches Manual Correction Frequently Asked Questions
Heavy Gear II	Updates and Patches Frequently Asked Questions
Heretic II	Updates and Patches Frequently Asked Questions
Heroes Of Might and Magic III	Updates and Patches Frequently Asked Questions
Kohan: Immortal Sovereigns	Updates and Patches
MindRover	Frequently Asked Questions
Myth II: Soulblighter	Updates and Patches Frequently Asked Questions
Railroad Tycoon II	Updates and Patches Frequently Asked Questions
Quake III Arena	Updates and Patches Frequently Asked Questions
Rune	Frequently Asked Questions
Sid Meier's Alpha Centauri	Updates and Patches Frequently Asked Questions
SimCity 3000 Unlimited	Updates and Patches Frequently Asked Questions
Soldier Of Fortune	Updates and Patches Frequently Asked Questions
Tribes 2	Updates and Patches Frequently Asked Questions
Unreal Tournament	Updates and Patches Frequently Asked Questions
GL Drivers	Support and information

Direct Assistance is no longer available

Remember when seeking help to have information available such as:

Complete product title and version (e.g. sof -v)

Exact error message reported (if any) and a brief description of the problem \AD attach any .sav file if applicable

Linux distribution and version

Computer processor type and speed (e.g. AMD K6-300, Pentium II 233)

RAM and hard disk space available

Video and sound card make and model (e.g. Diamond Stealth 64 video, Sound Blaster 16 sound)

Patches and Updates

If any patches or updates for your game are released, they will be posted to that product's page as soon as they are ready. Check back often on your product's page for more news and updates.

Loki Newsgroups

If you'd like to discuss the games or open source projects with other users--be it for tips, support, or troubleshooting--we've set up news servers just for you. Please note that the official channels for receiving technical support from Loki are through Fenris and email to support@lokigames.com. Here's a list of the currently available newsgroups:

Game Discussion and Support
General discussions about Loki	loki.misc
Announcements from Loki	loki.announce
Requests for game ports from Loki	loki.requests
Civilization: Call to Power	loki.games.civ-ctp
	loki.games.civ-ctp.tournament
Descent 3	loki.games.descent3
Eric's Ultimate Solitaire	loki.games.e-u-s
Heavy Gear II	loki.games.heavy-gear2
Heretic II	loki.games.heretic2
Heroes III	loki.games.heroes3
Mindrover	loki.games.mindrover
Myth II: Soulblighter	loki.games.myth2
Quake III Arena	loki.games.quake3 loki.games.q3sdk
Railroad Tycoon II	loki.games.rt2
Sid Meier's Alpha Centauri	loki.games.smac
Sim City 3000	loki.games.sc3k
Soldier of Fortune	loki.games.sof
Unreal Tournament	loki.games.ut
Kohan: Immortal Soveriegns	loki.games.kohan
Tribes 2	loki.games.tribes2
Deus Ex	loki.games.deusex
Open Source Development
Fenris Bugtracking System	loki.open-source.fenris
OpenAL	loki.open-source.openal
SDL Motion JPEG Library	loki.open-source.smjpeg
SDL MPEG Player Library	loki.open-source.smpeg
Simple DirectMedia Layer (SDL)	loki.open-source.sdl
Setup Installer Utility	loki.open-source.setup